FAQ

Frequent questions do not go unanswered!

FAQ2020-10-01T22:32:48+00:00
Who can use AdConnector?2020-10-01T22:44:24+00:00

AdConnector can be used for online trade and retail with B2C and / or B2B business relationships.

What are the requirements?2020-10-01T22:43:46+00:00

To use AdConnector, you either need a website or an online shop.

Which systems does AdConnector optimize?2020-10-01T22:43:18+00:00

Depending on the selected package, campaigns for Google Search, Google Display and Google Shopping are created with automated campaign creation. This is used to optimize your ads for more conversions.

What are the advantages of AdConnector?2020-10-01T22:42:44+00:00

With AdConnector you can set up and optimize your campaigns automatically. Conversion driven is the magic word! In this way, unnecessary wastage can be avoided with the aim of efficiently winning new customers for your company, your products and / or your services.

In which languages is AdConnector available?2020-10-01T22:41:46+00:00
AdConnector itself is currently available in German and English. The creation of campaigns, ads and ad groups is currently also available in German and English. AdConnector is particularly suitable for companies with German and English-speaking customers.
How much does AdConnector cost?2020-10-01T22:38:24+00:00

Choose from different packages! The AdConnector technology is available from € 249.00. The minimum contract term is 6 months and can be terminated at the end of a full performance period with a notice period of 3 months. Separate prices apply from a monthly advertising budget of € 50,000. Please contact us via info@adconnector.com.

How do I check and improve the usability of my website?2020-10-01T22:36:51+00:00

With the AdConnector Optimizer you can check the usability of your website / online shop. You can find the optimizer in your customer account. To do this, log into your customer account at AdConnector. After successfully logging in, you will find the menu item Optimizer in the left bar. Bring yourself into the spotlight and do not miss any trends, check the loading times and let yourself be positively influenced by the developments in search queries from consumers or companies.

Where can I find my AdConnector invoice?2020-10-01T22:36:33+00:00

You can conveniently download your AdConnector invoices from your customer account. To do this, log into your customer account at AdConnector. After successfully logging in, you will be taken to your personal AdConnector dashboard. Your company name will now appear in the upper right corner. Click the little arrow next to the company name. Now you can open the tab Invoice and download the desired invoice.

Where can I find my Google invoice?2020-10-01T22:35:58+00:00

You have connected AdConnector to your Google account:
You can download your Google invoices directly from Google. You will also usually receive an email with the invoice as a PDF directly from Google. You can find all further information here: Google Ads Help.

You have created a new Google account with AdConnector:
Your Google invoices are made available for you directly in the AdConnector customer account under the menu item “Invoice”. The invoice is usually available to you. ready for download within 7 working days of the end of the month.

How do I contact AdConnector support?2020-10-01T22:33:36+00:00

You have two options to contact AdConnector support.

Log into your customer account at AdConnector. After successfully logging in, you will be taken to your personal AdConnector dashboard. Scroll down until the “CHAT” window appears on the right. Then click on “Contact Support”. Now you can chat with a member of the support team.

Alternatively, you can send us an email to support@adconnector.com. We try to clarify your request as soon as possible.

How can I create my own campaigns?2020-10-01T22:32:00+00:00

You can now find the Ad Wizard in the AdConnector AdCenter. This enables you to create new campaigns for your company, your products and / or your services in no time at all. To do this, log into your customer account at AdConnector. After you have successfully logged in, you will find the AdCenter menu item with the Ad Wizard submenu in the left bar. Get started right away and create your own campaign very easily in your AdConnector account.

How can I cancel my subscription?2020-10-01T22:31:01+00:00

The subscription must be canceled in writing. Please send your cancellation by post to AdConnector GmbH, Lietzenburger Straße 62, 10719 Berlin, Germany or by email to info@adconnector.com. Please make sure that the cancellation is complete, as only these cancellations can be processed successfully.

Please note that the subscription can be canceled at the end of the sixth month at the earliest. The notice period is three months. The termination can only take place at the end of the monthly service period.

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